TERMS OF PURCHASE 

Basic terms

According to the terms of purchase, the buyer can be any physical person or legal entity who orders at least one product, enters the required information and pays the ordered product through the Website www.nashecosmetics.hr, owned by NASHE COSMETICS d.o.o. Viška ulica 24, 52100 Pula, VAT: HR 19893540371.

The recipient is the person to whom the product is delivered, regardless of the buyer.

If a legal entity is entered in the information about the buyer’s data, the buyer is considered a legal entity, and the physical person whose data is entered is considered the authorized entity of the buyer – legal entity.

The buyer is responsible for the accuracy of all entered information.

The supplier of the ordered products is NASHE COSMETICS d.o.o., Viška ulica 24, 52100 Pula, Croatia, VAT: HR 19893540371.

Accepting the Terms of Purchase, the buyer must be of legal age and capacity. The buyer is responsible for the accuracy and completeness of the information entered during registration.

 

1. Buyer registration

The buyer can register through the ordering process by clicking “Register me” after entering the payment information and entering a password.

Except through the buying process, the buyer can register by clicking on the “Login” option at the top right of the screen and then selecting “Registration”. The buyer must fill out the form with his/hers personal information (name, last name, e-mail address, address, phone number) and a password. The buyer must log in with each purchase, entering the data from the registration, which are referring to the customer profile. To register, the buyer must be 18 years or older. By creating an account at NASHE COSMETICS Web shop, the buyer can quickly and easily go through the purchasing process, set up multiple shipping addresses, view and track his/hers orders and much more, also be the informed about promotions and coupons.

2. Ordering

Visitors of the web shop nashecosmetics.com can order and buy as a guest or as a registered user.

Whether the buyer is a registered user or purchasing as a guest, the buying process is as follows:

  1. Choose the desired item. For more information on the chosen item, please click on the image or the name of it, after which you will be redirected to the more information about the product. By pressing “Add to cart” the product will be automatically placed into your cart. In the cart you have an overview of all the items you have chosen (added to cart), the price and the quantity. You can change the amount of an item by entering the desired amount in the “Quantity” field. If you want to empty the cart, click on the “Remove” option next to each item.
  2. When you have completed the selection of the desired items and decided to buy them, click on “View Cart”, now you can see the items in your cart. Click “Proceed to Checkout” to complete the entry data process.
  3. Enter email, first and last name, address where purchased items shall be shipped, city, country, region, Zip/Postal Code, and telephone number then select the paying method, read the Terms of Purchase and Terms of Use of the Website.
  4. Choose the delivery method and the method of payment. 
  5. To complete the ordering process click “Place order”. By placing the order you agree to Terms of Purchase and Terms of Use of the Website.

The prices shown on the web page next to each product are valid for all forms of payment and are expressed with VAT already included.

When ordering, the cart will indicate the shipping and packaging price of the product.

Shipping and packing price are not included in the product price.

Upon receipt of the information from the order, a message will be displayed on the screen that the buyer’s order has been received and the order number will be indicated.

You will receive your order confirmation on the email address you provided during the purchase process.

In case you did not receive the e-mail, please check the cart, if the cart is empty after ordering, contact us by email at: nashesoaps@gmail.com or directly by phone at +385 989627278 or +385 912755553 (Mon-Fri 9am-4pm GMT+1).

If NASHE COSMETICS d.o.o. does not dispose of the ordered product because of the shortage of goods in the warehouse, the buyer will be informed in due time. In the above case, if Bank Deposit or paying-in slips is selected as a form of payment, NASHE COSMETICS d.o.o. will repay the funds paid.

In case of the above payment, the buyer shall be liable and bear the risk of the accuracy and veracity of the information provided, since NASHE COSMETICS d.o.o. will make a refund in accordance with the information provided.

If the payment for the ordered product is made by making a deposit into NASHE COSMETICS d.o.o. bank account, NASHE COMETICS d.o.o. agrees to reserve the product for 3 working days. After 3 working days, NASHE COSMETICS d.o.o. does not guarantee product availability.

Only products that are indicated in the order may be subject to order and are not available in stock but are available within 30 business days, not including Saturday.

Only products that are indicated as on stock and products out of stock that will be available within 30 business days, not including Saturday can be subject to order.

Online shopping is available for the delivery in the following countries: 

Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Croatia, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Hungary, Netherlands, Germany, Norway, Poland, Portugal, Romania, Spain, Serbia, Slovakia, Slovenia, Switzerland, Ukraine, United Kingdom.

If the buyer wants to order the products for delivery to a country that is not in the list above, he/she can send a direct order.

To place a direct order the buyer can email his personal information (first and last name, phone number, street and address, postcode and country) and the list of products he wants to order at nashesoaps@gmail.com.

The buyer can also place a direct order by calling +385 989627278 or +385 912755553, to place the direct order by phone, the buyer must provide the above stated information and e-mail address.

NASHE COSMETICS d.o.o. will electronically submit an invoice for the order placed within 3 business days of receiving the direct order.

NASHE COSMETICS d.o.o. agrees to reserve the product in stock until the time of the invoice submission and, 3 additional business days from the time of the offer submission. After 3 business days of submitting the offer, NASHE COSMETICS d.o.o. does not guarantee product availability.

If Bank Deposit or paying-in slips is selected as a form of payment, the order will be considered completed after NASHE COSMETICS d.o.o. receives an electronic confirmation that the order amount has been paid.

NASHE COSMETICS d.o.o. undertakes to deliver the product ordered by direct order within the shortest possible time, within 30 working days from the date of conclusion of the contract.

When paying on delivery, the order will be considered completed after the purchase process is completed.

The of the contract of sale between the buyer and the company NASHE COSMETICS d.o.o. is considered concluded after the order is completed. The Terms of Purchase and the Terms of Use are considered an integral part of the contract of sale between the company NASHE COSMETICS d.o.o. and the buyer.

3. Payment

All prices on the Website www.nashecosmetics.com/en in the Croatian language are in Croatian national currency, Croatian Kuna (kn; HRK), VAT included. All prices on the Website www.nashecosmetics.com/en in English are expressed in European Union currency, euro (€; EUR), VAT included.

Payment for the product price and shipping and packaging costs can be done in one of the following ways:

Cash on delivery.

When picking up a shipment, the shipper is paid the full amount indicated in the bill, which includes the price of the product and the cost of shipping and packaging.

Cash on delivery is only available for delivery within Croatia.

Payment through internet banking.

Ordered products can be paid through Internet banking of any bank by paying the amount stated in the cart, which includes the price of the product and the costs and packaging.

Payment through paying-in slip.

Ordered products can be paid through paying-in by paying the amount stated in the cart, which includes the price of the product and the costs and packaging.

Payment via PayPal service

Ordered products can be paid online using the PayPal service.

Card payment.

Ordered products can be paid online once using one of the following cards: Maestro, MasterCard or Visa.

 Mastercard  Maestro VisaMasterCard SecureCodeVerified by Visa

While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet. All payments will be effected in Croatian currency. The charged amount on your credit card account is converted into your local currency according to the exchange rate of credit card associations. Read more about CorvusPay in the Terms of use.

             
Each of the payment methods mentioned above may include a fee as prescribed by the payment terms. This fee is payable by the buyer himself and is not recoverable by NASHE COSMETICS d.o.o.

Payment information

RECEIVING IBAN: HR6523600001102835753

RECIPIENT’S NAME: NASHE COSMETICS d.o.o.

RECIPIENT’S ADDRESS: Viška ulica 24

CITY OF RECIPIENT: Pula

ZIP / POSTAL CODE OF RECIPIENT: 52100

COUNTRY OF THE RECIPIENT: Croatia

AMOUNT: YOUR CART TOTAL

PAYMENT MODEL: HR00

REFERENCE NUMBER: ORDER NUMBER

OPIS PLAĆANJA: BUYER NAME AND SURNAME – ORDER NUMBER

4. Shipping and delivery

Products can be ordered via the web shop for delivery in the following countries: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Croatia, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Hungary, Netherlands, Germany, Norway, Poland, Portugal, Romania, Spain, Serbia, Slovakia, Slovenia, Switzerland, Ukraine, United Kingdom.

Products can be ordered through direct order for worldwide delivery.

Delivery of products ordered through the web shop is done through verseas Express, DPD delivery, HP delivery or other delivery.

Delivery of products ordered by direct order is done via Overseas Express, DPD delivery, HP delivery or other delivery.

Shipping is not included in the price of the product, unless otherwise stated (indication – shipping is).

Shipping costs include product packaging.

The buyer is responsible for paying taxes and duties in accordance with the laws of his country.

Delivery is made according to the terms of business of the delivery service, and is considered to have been made at the time of delivery of the product to the delivery service.

If the buyer does not receive the goods or delivery notice in the expected time, the buyer is obligated to notify the seller by e-mail: nashesoaps@gmail.com or by telephone at +385 989627278 or +385 912755553 (Mon-Fri 9am-4pm GMT+1) to investigate and take action.

Shipping takes place within 2 business days after NASHE COSMETICS d.o.o. has received a completed order.

NASHE COSMETICS d.o.o. agrees to deliver the product ordered through the web shop www.nashecosmetics.com within 15 working days of the conclusion of the contract.

NASHE COSMETICS d.o.o. undertakes to deliver the product ordered by direct order within the shortest possible time, within 30 working days from the date of conclusion of the contract.

NASHE COSMETICS d.o.o. is obliged to deliver all ordered products that are in stock at the time of delivery.

If NASHE COSMETICS d.o.o. cannot deliver any ordered product, the buyer will be contacted to discuss the possible replacement of the ordered product. All other products ordered will be shipped.

The package is delivered to the address with which was entered as contact during the buying process.

5. Upon delivery

Ordered products are packed in such a way that they will not be damaged during delivery. When purchasing the goods, the buyer is obligated to check the condition of package and, in the case of damage, immediately report the product to NASHE COSMETICS d.o.o.. In the case of a package visibly damaged in transit, buyer and recipients are advised not to pick it up. Buyers are requested to contact NASHE COSMETICS d.o.o. to overcome possible difficulties. If any of the products is damaged, buyers areadvised to immediatly contact NASHE COSMETICS d.o.o., and follow the instructions of the delivery service:

  • contact the delivery service Customer Service and state the shipment number on the label on the package
  • preserve the package and its content (wrapping included)
  • contact NASHE COSMETICS d.o.o. (be sure to state the complete content of the package)

It is also advised to:

  • take a photo of the package and send the photo to email cs@overseas.hr
  • not change the contents of the package in order to determine the actual state of the contents of the package
  • not use anything in the package because it is considered that you have acknowledged its correctness by using the content and that the damage occurred to you and not during delivery
  • not return the package to the sender before you have agreed this with NASHE COSMETICS d.o.o.

Overseas Express Customer Service contact information:
Telephone +385 13454555
Fax +385 1 6175 410
Email info@overseas.hr

When NASHE COSMETICS d.o.o. delivers the product via the delivery service to the buyer or recipient, the buyer or recipient is obliged to take over the product by signing the invoice, thus confirming that the product has been duly delivered.

The buyer is free to refuse to receive the package damaged in transport and will not be charged for shipping costs.

By refusing to receive a damaged package, the delivery service will return the shipment to NASHE COSMETICS d.o.o.

If the product sent to the buyer or recipient is returned to NASHE COSMETICS d.o.o. as the delivery service failed to deliver, the customer will be notified by email and offered the following options:

  • to resubmit the ordered product, at the buyer’s request by e-mail, to the buyer’s or recipient’s address;
  • to pick up the ordered products at NASHE COSMETICS d.o.o. Kamik 29, 52100 Pula, Croatia with prior telephone agreevment on the pickup date.

Telephone agreement on the pick-up date is possible by calling +385 989627278 or +385 912755553 weekdays, excluding Saturday, between 9am and 4pm (GTM+1).

If the customer does not reply to the e-mail notification within 3 days and does not select one of the offered options, the selected product will be delivered to the customer’s address by delivery service.

If the buyer refuses to receive the undamaged goods or does not pick them up at the courier’s office after the notification has been delivered to him, the seller has the right to ask the buyer to refund all costs of delivery and return of the shipment (the return price is 50% of the postage price).

6. Refund / complaint

The buyer is obliged to check the correctness of the order, comparing the received products with the bill. If something is missing, he is obliged to file a written complaint to NASHE COSMETICS d.o.o. within 8 days of receiving the products from the delivery service. Subsequent complaints will not be accepted.

In case of return of goods, the buyer is obliged to make a justified complaint to NASHE COSMETICS d.o.o. by email, telephone or in mail.

The buyer is entitled to return the goods in the following cases:

  • delivery of goods not ordered;
  • delivery of expired goods;
  • delivery of defective goods or damage that did not occur during transportation.

Objections are can be sent by:

  • e-mail at nashesoaps@gmail.com;
  • telephone at +385 989627278 or +385 912755553 (Monday-Friday 9am-4pm, GTM+1);
  • mail to NASHE COSMETICS d.o.o., Kamik 29, 52100 Banjole, Croatia

NASHE COSMETICS d.o.o. will acknowledge receipt of the complaint by e-mail and respond as soon as possible and no later than 15 days after receiving the complaint (in accordance with the Consumer Protection Act).

In case of a justified complaint, the buyer has the right to unilaterally terminate the contract, refund the amount paid or replacement of the product. In the event of replacement of the product, the buyer bears the cost of the new shipment and the cost of return is borne by NASHE COSMETICS d.o.o,.

7. Liability for material defects

Product data on the Internet site www.nashecosmetics.com is based on the NASHE COSMETICS d.o.o. database.

Product photos are for illustrative purposes only and do not necessarily correspond to the ordered products. NASHE COSMETICS d.o.o. points out that the visual identity of the product shown in the photo may not correspond to the product’s appearance, especially given the monitor settings on the customer’s computer, differences in color perception of how the customer sees them on the screen, etc.

In the case of the above discrepancy between the product shown in the photograph and the product supplied, this is not a defect in the product.

Product Information (product description, price, etc.) displayed on the NASHE COSMETICS d.o.o. web shop subject to bugs, application malfunctions, other technical imperfections, typographical errors, etc. In the case of obvious errors or malfunctions regarding product information displayed on the Website www.nashecosmetics.com, NASHE COSMETICS d.o.o. reserves the right to unilaterally terminate the contract.

NASHE COSMETICS d.o.o. is responsible for the material defects of the products it sells through the web shop, in accordance with the positive laws of the Republic of Croatia, in particular with the Civil Obligations Act.

NASHE COSMETICS d.o.o. is not be liable to the buyer or the recipient for minor scratches on products resulting from the delivery of goods through the delivery service, if the scratches or minor defects do not affect the basic characteristics and usability of the product.

NASHE COSMETICS d.o.o. is not be liable to the buyer or recipient if the technical capabilities of the buyer’s or recipient ‘s equipment are not sufficient for the proper use of the product and if the personal characteristics of the buyer or recipient are not sufficient for the use of the product.

NASHE COSMETICS d.o.o. will accept the return of expired goods and goods that have a fault or damage that did not occur in transportation at own expense, if it is determined that the complaint is justified and that the buyer has no liability.

In the event of defects in the product, the buyer can only terminate the contract if he has previously given the Seller a subsequent appropriate deadline for fulfilling the contract.

Right to unilaterally terminate the contract

Pursuant to the Consumer Protection Act, the buyer may unilaterally terminate the contract within 14 days without giving reasons.

The term for unilateral termination is 14 days from the date on which the order has been received. An order shall be deemed to have been received on the day on which the goods subject to the contract were handed over to the buyer or to a person designated by the buyer, who is not the carrier.

The buyer is not entitled to unilateral termination of the contract if:

  • the object of the contract is sealed goods which for health or hygiene reasons are not suitable for return – if they were opened after delivery;
  • the object of the contract is goods which, by their nature, are irreparably mixed with other contents after delivery;
  • if the object of the contract is easily perishable goods or soon to be expired goods.

In order for the buyer to be entitled to unilaterally terminate the contract, he/she must notify NASHE COSMETICS d.o.o. on its decision to unilaterally terminate the contract before the above-stated deadline, by an unambiguous statement sent by mail or e-mail, stating its name, address, telephone, and e-mail address, and may use the enclosed sample of the Form for unilateral termination of the contract.

Download the “Form for unilateral termination of the contract

NASHE COSMETICS d.o.o. will send the confirmation of receipt of notice of unilateral termination of the contract to the buyer by e-mail without delay.

The sample of the Form for unilateral termination of the contract found on www.nashecosmetics.com can be:

The manually filled form can be:

  • scanned and sent by e-mail at nashesoaps@gmail.com or
  • mailed to NASHE COSMETICS d.o.o. Kamik 29, 52100 Pula, Croatia.

The buyer can fill out the form electronically by downloading it from our Website and opening it in the pdf document browser and clicking on “Tools”, then on “Fill and sign” and save the changes at the end of filling out.

If the buyer sends the form by mail or delivery service, the date printed with the postmark or the shipping parcel label will be considered as the date of mailing.

Should the buyer unilaterally terminate this Agreement, NASHE COSMETICS d.o.o. agrees to make a refund of the money received, minus the delivery costs, without delay, and no later than 14 days after the return of the goods or after receiving the proof that the goods have been shipped.

Refunds are made by paying into the customer’s current account. The buyer is obliged to send the goods without delay, not later than 14 days from the day when he submitted his decision of unilateral termination of the contract.

The direct cost of returning the goods is borne by the buyer.

The buyer is responsible for any impairment of the goods resulting from the handling of the goods, except for what was necessary to determine the nature, characteristics and functionality of the goods.

8. Final Provisions

The of the contract of sale between the buyer and the company NASHE COSMETICS d.o.o. is considered concluded after the order is completed. The Terms of Purchase and the Terms of Use are considered an integral part of the contract of sale between the company NASHE COSMETICS d.o.o. and the buyer.

NASHE COSMETICS d.o.o. reserves the right to change these Terms and may change them without notice and will not be liable for any possible consequences resulting from such changes. However, NASHE COSMETICS d.o.o. agrees to notify all registered users through the e-mail addresses they have entered at registration. Any changes will take effect immediately after being published on the Website www.nashecosmetics.com.

 

TERMS OF USE 

Using the web shop

The Terms of Use are made available to the Users of the Site and we urge them to be thoroughly acquainted with them before using the Website www.nashecosmetics.com.

The Website www.nashecosmetics.com may be used for private use without charge, subject to the terms and conditions defined in the  Terms of Use and Terms of Purchase. The users of www.nashecosmetics.com web shop are obliged to abide by the terms and conditions defined in the  Terms of Use and Terms of Purchase.

NASHE COSMETICS d.o.o. through the web shop allows you to buy the full range of goods that are on the web offer. The offer consists of handmade cosmetics.

We encourage the buyers to familiarize themselves with the Terms of Purchase before making a purchase and to regularly check the  Terms of Use and Terms of Purchase to be all rights and obligations

By using the Website www.nashecosmetics.com to buy or collect information about Nashe Cosmetics products, you confirm that you are aware and agree to the application of these Terms of Use and the Terms of Purchase. If you do not agree to these  Terms of Use and Terms of Purchase, do not use the www.nashecosmetics.com Website to purchase or obtain information about the product.

This Website contains information about NASHE COSMETICS d.o.o.’s products and services and serve as an electronic point of sale – a web shop.

NASHE COSMETICS d.o.o. is not be liable for any damages arising from the use of this Website and the use of information from this Website for purposes that go beyond their intended purpose.

NASHE COSMETICS d.o.o. reserves the right to change these Terms at any time without prior notice and will not be liable for any possible consequences resulting from such changes. Any changes will take effect immediately after being published on the Website www.nashecosmetics.com.

NASHE COSMETICS d.o.o. reserves the right to change, restrict or discontinue the provision of www.nashecosmetics.com at any time without prior notice, including in part or may completely restrict access to and provide certain services to users who violate the provisions of these Terms of Use or/and the Terms of Purchase.

The use of www.nashecosmetics.com services is authorized solely for adults. The use of www.nashecosmetics.com by children or minors is not permitted and parents and/or guardians are obliged to take care of it, otherwise they assume all rights and obligations arising from such use, and NASHE COSMETICS d.o.o. shall not be liable for any consequences of such use.

We care about the safety of children and believe that minors cannot make their own decisions about using our products. We encourage parents to make decisions for them. By virtue of the fact that persons under 18 cannot order, we protect minors from unauthorized use of information society services. Any order made as an unregistered user is treated as an order by a treated user.

The content of the Website www.nashecosmetics.com must not be used without the permission of NASHE COSMETICS d.o.o. nor be given to third parties.

PRIVACY DATA PROTECTION

Keeping personal information private

The Website www.nashecosmetics.com is owned by NASHE COSMETICS Ltd., Viška Ulica 24, 52100 Pula, Croatia. For more information about the company click here. For any questions, you can find company contact information here.

We ask users to carefully read the Data Protection Policy available at www.nashecosmetics.com. By accessing and/or using our Website, the user acknowledges that it has read, understood and agrees to all the conditions of confidentiality of data and the ways of using the www.nashecosmetics.com Website.

The information of the website www.nashecosmetics.com users is used solely for the purposes for which it was collected and for which consent was given. The consent to the processing of personal data may be given by persons over the age of 18 years or older, while for persons under the age of 18 only the consent of the parent or guardian may be given. The user voluntarily enters their personal information when registering. In the case of consent to the provision of personal data, the user shall be deemed to have consented to the conditions of use of personal data, and on the basis of which the Seller is granted the right to collect, use, process and transfer personal data necessary for the use of Internet sites in accordance with the provisions of the Personal Data Protection Act. The user may withdraw his consent at any time without explanation. In this case, any further data collection is terminated, registration on the site is terminated and all obligations arising during the membership are to be fulfilled. Upon completion of the obligations, the user has the right to “forget” and if he/she wishes to exercise that right, NASHE COSMETICS d.o.o. agrees to delete all collected user information.

NASHE COSMETICS d.o.o. undertakes to protect the privacy of the personal data of all registered users of the www.nashecosmetics.com Website and will treat them in accordance with the General Data Protection Regulation, or other applicable regulations.

NASHE COSMETICS d.o.o. agrees to provide Users with access to the personal information in its possession to ensure that personal information is accurate, complete and up to date. Should users request correction of their personal information, NASHE COSMETICS d.o.o. will modify such information.

The personal data of the user is protected in accordance with the Law on Personal Data Protection and is protected by NASHE COSMETICS d.o.o. will not in any way make it available to third parties without the consent of the user. The following shall be exempted from the delivery service, the authorized services of the executive branch of the Republic of Croatia, for the purposes of investigative actions based on a valid court order, for the purpose of performing the service, protecting the interests of users and NASHE COSMETICS d.o.o. and the prevention of possible misuse.

NASHE COSMETICS d.o.o. will collect User Data for:

the need for better insight and understanding of the individual needs and requirements of the users, as well as the development of the possibility of providing the best quality of all services of the seller, with the aim of an increased customer satisfaction;

contacting the user in mail, by telephone, SMS and / or e-mail;

processing (for example: creating an invoice) and delivering an order made by the user;

providing information to third parties (for example: delivery service) necessary for the performance of the above purposes.

NASHE COSMETICS d.o.o. will retain personal information necessary for the purposes set out in the Terms of Use and Terms of Purchase. Upon expiration of this time, personal data will be destroyed, erased or made anonymous in a way that ensures that personal information is maintained.

NASHE COSMETICS d.o.o. will ensure that the User’s personal information is kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or modification of personal information), which can only be accessed by authorized personal.

When providing personal information, the User warrants that it is complete, true, accurate and up to date.

Unfortunately, no data transmission over the Internet can be completely secure. For this reason, NASHE COSMETICS d.o.o. cannot guarantee the protection of any information transmitted to the www.nashecosmetics.com site and is not responsible for any misuse by a third party who receives such information.

NASHE COSMETICS d.o.o. is not be liable for any accident or error due to force majeure or other objective circumstances causing accidental breach of the user’s guaranteed data protection, but guarantees that the error will be remedied, if possible, as soon as possible.

NASHE COSMETICS d.o.o. cannot guarantee that the information on the Website will be error free. If an error occurs, please report it to shop@mynashe.com so that we can resolve it as quickly as possible.

Security of Online Payments

The credit or debit card payment service on the website www.nashecosmetics.com is carried out through the CorvusPay system.

CorvusPay ensures complete privacy of your credit card data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe. The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.

All information collected by Corvus Info is considered a banking secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network. vulnerabilities.

What is PCI DSS?

PCI DSS (Payment Card Industry Data Security Standard) is a comprehensive set of standards established for the purpose of processing card payments securely, which was developed by card schemes (Visa Inc., MasterCard Worldwide, American Express…).

The standard’s objective is to raise card transaction security levels and protect the users of card payment services. All issuing and acquiring banks and card schemes, Internet Payment Gateway service providers and other businesses in the card payment chain, which accept, process, store or forward card data in any way, are obliged to comply with the PCI DSS standard, regardless of their transaction volumes (www.pcisecuritystandards.org).

ONLINE DISPUTE RESOLUTION

The Commission of the European Union has introduced rules on digital contracts to simplify and promote access to digital content and online shopping across the EU, and the new online platform is now boosting confidence in online shopping and thus making an important contribution to the EU’s Digital Single Market Strategy.

Internet-based dispute resolution platforms Buyer can access by clicking on this link.

DELIVERY

Delivery is subject to the terms and conditions set out in the Terms of Purchase.

In the shipping price the packaging cost is included.

Price list for package delivery:

Country

up to 1 kg

up to 2 kg

up to 5 kg

Expected delivery time (working days) 

Austria

114.49 kn

121.25 kn

135.78 kn

2 days

Belgium

146.44 kn

168.72 kn

194.86 kn

2 days

Bosna and Hercegovina

 

179.10 kn

212.40 kn

4 days

Bulgaria

288.84 kn

303.38 kn

341.16 kn

7-8 days

Croatia

38.00 kn

40.00 kn

45.00 kn

1 day

Croatia – islands and places with special delivery regime

47.00 kn

50.00 kn

57.00 kn

According to schedule

Czech Republic

114.49 kn

121.25 kn

135.78 kn

2 days

Denmark

 

242.75 kn

255.25 kn

3-4 days

Estonia

 

242.75 kn

255.25 kn

4-5 days

Finland

 

348.77 kn

360.55 kn

5 days

France

127.06 kn

136.75 kn

165.81 kn

4 days

Germany

114.49 kn

121.25 kn

135.78 kn

3-4 days

Great Britain

127.06 kn

136.75 kn

165.81 kn

4 days

Hungary

59.36 kn

63.13 kn

73.78 kn

2 days

Ireland

183.13 kn

206.50 kn

250.09 kn

5 days

Italy

127.06 kn

136.75 kn

165.81 kn

3-4 days

Latvia

 

242.75 kn

255.25 kn

4-5 days

Lichtenstein

 

362.49 kn

403.03 kn

3-4 days

Lithuania

 

242.75 kn

255.25 kn

4-5 days

Luxemburg

146.44 kn

168.72 kn

194.85 kn

3 days

Netherlands

146.44 kn

168.72 kn

194.88 kn

4 days

Norway

 

465.26 kn

526.54 kn

7 days

Poland

146.44 kn

168.72 kn

194.88 kn

4 days

Portugal

183.13 kn

206.50 kn

250.09 kn

6 days

Romania

288.84 kn

303.38 kn

341.16 kn

6 days

Serbia

 

179.10 kn

212.40 kn

4 days

Slovakia

114.49 kn

121.25 kn

135.78 kn

2 days

Slovenia

59.25 kn

63.13 kn

73.78 kn

1 day

Spain

187.13 kn

206.50 kn

250.09 kn

4 days

Sweden

 

242.75 kn

255.25 kn

5 days

Switzerland

 

362.49 kn

363.69 kn

4 days

Ukraine

 

187.11 kn

245.57 kn

6-10 days

The shipping price in Euro (€, EUR) for order placed using the web page www.nashecosmetics.com/en/ is calculated according to the average of the Croatian National Bank on the day of ordering.

The price includes VAT except for Countries outside the European Union (Bosnia and Herzegovina, Liechtenstein, Norway, Serbia, Switzerland, Ukraine), Great Britain excluded.

The prices in the table above are for information only and may differ from the final prices listed on the billing page.

Delivery time may be extended due to weather or other inconveniences.

*Delivery on islands and places with a special delivery regime takes place according to Overseas Express overall delivery schedule or according to DPD delivery schedule to the islands and DPD Delivery Schedule.

** Delivery in Croatia is free for orders over 300 kn, except during promotions.

For the duration of the promotion, shipping is charged regardless of the amount of the cart.

*** For lower shipping rates in Slovenia you can visit the website www.nashe.si.

*** For lower shipping rates in Belgium you can visit the website www.bioworldcosmetics.com.

*** For lower shipping rates in Norway check the website www.sitomani.no

Shipping costs to countries not listed in the table above will be given in the invoice.

Delivery is considered to have been made at the time of delivery of the product to the delivery service.